This privacy policy sets out how Chandler Garvey uses and protects any information that you give our business when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Chandler Garvey may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:
• name
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping
• We may use the information to improve our products and services
• We will not share your information with any third parties

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Data Protection Regulations

We are regulated by the EU General Data Protection Regulation 2018.

To ensure compliance with our obligations under these regulations we keep personal data up to date, store and destroy personal data securely, do not collect or retain excessive amounts of data and protect personal data from loss, misuse, unauthorised access and disclosure.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.]

Direct Marketing

• We may from time to time wish to use your personal information for direct marketing purposes. In order to do this we do require your consent. If you are happy for us to use your
personal information for this purpose [click here] and tick the boxes giving your consent
• If you wish to opt out of us using your personal data for direct marketing, then please write to Mrs Charlie Hughes, Chandler Garvey Ltd, 4 Paul’s Row, High Wycombe, Buckinghamshire
HP11 2HQ, or email Charlie Hughes ch@chandlergarvey.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

How long do we keep your personal data?

We keep your personal data for no longer than reasonably necessary for a period of 12 months, in order to inform you of any relevant news or updates. In the case of contacts that are associated with us with rent reviews and lease renewals, we will keep your data on file during the life cycle of such contracts.

Access to your own personal information

You may request details of personal information which we hold about you under the General Data Protection Regulations 2018. If you would like a copy of the information held on you please write to Mrs Charlie Hughes, Chandler Garvey Ltd, 4 Paul’s Row, High Wycombe, Buckinghamshire HP11 2HQ.

If you believe that any information we are holding on you is incorrect or incomplete, please write to Mrs Charlie Hughes, Chandler Garvey Ltd, 4 Paul’s Row, High Wycombe, Buckinghamshire HP11 2HQ, or email Charlie Hughes ch@chandlergarvey.com as soon as possible. We will promptly correct any information found to be incorrect.